Before patient arrival, every effort is made to:
- Filter patients during the phone call when scheduling appointments for care using established and recommended screening checklists and scripts
- Prepare to recognize potential carriers
- Reschedule patients who show any signs of a cough or fever or who describe having any concerning warning signs
- Instruct patients to call ahead and reschedule their appointment if they develop symptoms of a respiratory infection (e.g., cough, sore throat or fever) on the day they are scheduled to be seen